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To our valued customers, store members, suppliers, and the entire Floorworld family.
I wanted to take a moment to say thank you.
At Floorworld, we're more than just a flooring group — we're a collective of locally owned and operated businesses committed to serving communities across Australia with honesty, care, and a deep sense of pride in what we do. Every showroom is part of a bigger story — one that includes you.
"I'm incredibly proud of the work our team is doing and even more proud of the community that surrounds and supports us."
While it's impossible for me to personally meet each and every one of you, I think it is important to take some time early in the year to reflect on our past and keep you updated on exciting things happening in the future.
We have achieved some exciting goals as we've welcomed new stores and new suppliers into the Floorworld family, all while striving to constantly improve the in-store experience to make it easier, more comfortable, and more inspiring for every customer who walks through our doors.
In 2024, we raised over $75,000 for the Pancare Foundation — a cause close to our hearts — and supported countless community initiatives through our stores across Australia. These achievements are only made possible through the passion of our members and the trust of our customers, which we are never complacent about and continually work hard to maintain.
As we look ahead, we're focused on evolving with you. The world is changing, and so are the needs of homeowners, builders, and renovators. We're listening, learning, and always looking forward — with customer-first service, more innovative solutions, and products that exceed our customer's expectations and needs.
I'm incredibly proud of the work our team is doing and even more proud of the community that surrounds and supports us. From long-time customers to first-time visitors, we're grateful for your support — and we're just getting started.
On behalf of everyone at Floorworld, thank you for being part of our journey and get ready for some exciting changes in the future.
Warm regards,
Jamie Keyzer
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